Please Review our FAQs
Pickup & Drop-off
You’re in luck! For a limited time, we are offering free delivery and pickup in the Clark and Angeles City area during our normal office hours of 9am to 6pm Monday to Saturday. Otherwise, you can come to our office to pickup and drop-off your vehicle during those same business hours.
If for whatever reason, you REALLY need pickup or drop-off outside of our normal office hours, we can accommodate for the additional fee of 1,500php per pickup or drop-off. Sorry it might seem expensive but please consider, we will have to mobilize two people to work overtime, outside of their normal schedule to come accommodate you.
Our office is located inside the Clark Outsourcing building nearby the airport which, you can find on our website or here on Google Maps.
Fair Use Policy
Your booking comes with 200km per day for free and we only charge 2.5php per kilometer over. You’re free to drive anywhere in the country, even on ferry boats to other islands. Please no excessive idling as it is bad for the engine. We limit the idle time to a maximum of .5 hours (30 minutes per day) and you will be charged an additional 500p if you exceed and 500p more for every .5 hours over that amount.
Payment & Deposit
We do not accept credit cards at this time. We collect a refundable deposit of 5000php that will be returned to you upon returning the vehicle undamaged and with a full tank of gas.
Your vehicle has full coverage insurance to protect against major accidents. However, comprehensive rental insurance is not available (in the Philippines) but small dents and scratches are very cheap to fix here and rarely ever exceed the deposit amount of 5000php.
We have 24/7 roadside assistance anywhere in the Philippines offered by AAP. Just give us a call if you get a flat tire or anything like that and we’ll get you sorted out right away.
Please let us know if you would like to make any changes to your booking or if you have any further questions.
Thank you for choosing Gaano.com and look forward to seeing you soon!